At Well Balance, we aim to deliver your wellness essentials safely and on time.
We currently ship across India.
All orders are processed within 24–48 business hours
Orders placed on Sundays or public holidays are processed on the next working day
Once processed, orders are handed over to our trusted courier partners
Delivery timelines may vary depending on your location:
Metro & Tier 1 cities: 2–4 business days
Tier 2 & Tier 3 cities: 4–7 business days
Remote areas: 6–9 business days
Please note: Delivery timelines are estimates and may vary due to courier delays, weather conditions, or unforeseen circumstances beyond our control.
Standard shipping charges (if applicable) will be calculated and displayed at checkout
We may offer free shipping during promotional periods or on minimum order values, as mentioned on the website
Once your order is shipped:
You will receive a shipping confirmation message/email
A tracking link will be shared so you can monitor your order status in real time
Please ensure that:
Your shipping address, pincode, and contact number are accurate at checkout
Well Balanced is not responsible for delays or non-delivery due to:
Incorrect or incomplete address details
Failed delivery attempts due to customer unavailability
In such cases, re-shipping charges may apply.
If your order:
Has not been delivered within the estimated timeframe, or
Shows no tracking movement for more than 72 hours
Please contact us at wellbalance.india@gmail.com with your order ID.
We will coordinate with our courier partner to resolve the issue as quickly as possible.
If you receive a package that appears damaged:
Please do not accept the delivery, or
Take clear photos/videos of the package and product immediately after delivery
Report the issue to us within 48 hours of delivery for assistance or replacement.
In rare cases, items from the same order may be shipped separately.
You will be notified if this happens, and there will be no additional shipping cost.
For any shipping-related queries, reach out to us at:
📧 Email: wellbalance.india@gmail.com
⏱ Response Time: Within 24–48 business hours (working days)
By placing an order on our website, you agree to our Shipping Policy.